Steeles Tavern Manor

Two glasses of red wine ona tray with flowers on a bed

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Policies

At Steeles Tavern Manor, we seek to provide privacy and luxury for your Shenandoah Valley getaway. Located between Lexington and Staunton and close to both Charlottesville and Harrisonburg, VA, we offer guests a choice of lodging options including secluded cabin rentals and modern, yet historic, B&B accommodations. We’re easy to work with, but we do have a few simple rules!

GENERAL

  • Room rates are based on double occupancy. There is a $30 charge per night per person for additional guests.
  • We offer a smoke-free environment. No smoking inside the Manor or cabins. Designated outdoor smoking areas are available. Guests unable to comply with this policy will be charged a $250 cleaning fee and asked to find alternate accommodations.
  • Manor Check In: Anytime between 3 to 8 PM. After 8 PM is gladly accommodated with advance notice.
  • Cabin Check In:  Anytime after 4 PM.
  • Check Out: 11 AM at the Manor, 12 noon for the Cabins.
  • We offer a Seated Breakfast in our dining room at 8:30 AM daily.  Included for all Manor guests.  A $30 charge for cabin guests…see packages page for details.
  • We are suitable for children 10 and over when accompanied by a mature adult.
  • Pets are not permitted on the property, with the exception of our dog-friendly Pond View Cabin.  Certified service animals as recognized by Titles II and III of the ADA are permitted.
  • Any date changes made to an existing reservation are subject to a $30 fee.

ADVANCE PAYMENTS

For all reservations, we require an advance payment of 50% of your stay which is charged to your credit card when you make the reservation.

Visa, MasterCard, American Express or Discover are preferred methods of payment. Please notify us if you would like to use cash, check, or gift certificates.

FINAL PAYMENTS

On the day you arrive, we will charge the balance of your stay to the Visa, MasterCard, American Express or Discover provided on the reservation. If you wish to use a different credit card, gift certificate or cash, then let us know prior to your arrival.

CANCELLATIONS

A full refund will be made less a cancellation fee of $30.00 if the cancellation notice is received more than 14 days before your arrival date (30 days for the months of May and October).
If notification of cancellation is received 14 days or less prior to the arrival date (30 days for the months of May and October), the full amount of the original reservation will be charged and is non-refundable.

“No-shows” will be charged for their entire stay, including packages.

No refund for early departure, or cancellations of graduations, parents’ weekends, weddings, showers, group reservations (booking three or more rooms for the same dates) or other special events.

Cancellations must be made by phone.

A $30 processing fee will be charged for any cancelled reservation.

PET POLICY FOR POND VIEW CABIN

Your dog may stay in the Pond View Cabin by agreeing to the following policy:
1. Dogs older than 6 months are welcome.
2. We have grounds and a walking trail that your dog will enjoy here. We ask when walking your dog, please use a leash.
3. Please bring your dog’s favorite travel bed as our blankets, furniture, and bed are not meant to be doggie beds. We would appreciate if all paws remain on the floor and the dogs stay off furniture and the bed.
4. If left inside the cabin unattended and not crated, you will be responsible for any damages.
5. Please clean up after your dog each time they go outside, so that other guests can enjoy their stay.
Maximum: 2 dogs
Pet fee: $30 per day per dog
After you’ve made a “pet reservation” you will receive an email with this policy.  It must be signed and returned to us prior to your check in.
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